User Experience

UX careers at Fidelity

We’re on a nonstop journey to understand what’s important to our customers and how we can make their lives better through our digital experiences.

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Types of roles in UX

Grow your career with a team of creatives, thinkers, and problem solvers. Create digital experiences that make a difference for over 43 million customers every day.

Work with us

UX research

Conduct customer research, empathize with people to identify problems, uncover opportunities, and increase clarity via product insights.

UX design

Combine user insights and business needs to design elegant, usable, beautiful solutions for the best customer outcomes.

UX content strategy

Create clear, consistent, and compelling content for prospects and customers in our digital experiences to drive action by making choices human.

What it’s like to work in UX

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What motivates me is to take the challenge, picking up something that is very complex, use the best UX practices to transform that into something that is easy for customers to go through.
Miguel, User Experience Designer

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We operate in a really cool kind of scientific meets artistic meets creative way which is unique to this firm.

Fidelity highly prioritizes learning and skill development and I’ve been fortunate to take advantage of numerous opportunities to advance my UX skillset & knowledge.

Rachel, User Experience Research, Director